Pure Fibre trunk being run in front of our house but we have been told we will not get the service?

[news]

[wireless]

We were contacted in the fall about getting fibre out to our house in Turner Valley. We on a small acreage within town limits and now we along with 5 other acreages in the area are being told that there will be no fibre drops to our house even though they are running a main line along the road in front of all of our houses.

This seems very short sighted on their part. I realize that drops to our houses may be more difficult or slightly more expensive but they are clearly running a line with fibre along the road in case at some point in the future our acreages become a subdivision.

Of all the people in town the 5 houses here have the worst telus internet (telus 6 if were lucky) and no access to other options. As an IT professional having this service would be a significant upgrade for myself and for my family.

The installers have told us to contact Telus but have provided us with no method to do so, so I am reaching out here in case someone knows who the right people are to talk to about the situation.


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