Need Help, Being Hacked...

[news]

[wireless]

Hello, I am being harassed by someone who apparently has technical friends and am being repeatedly hacked. Some examples are being redirected to a bizarre address when trying to disable WPS in router - "server connection lost, redirecting to "Null"...". Devices that are unplugged and haven't been connected in months suddenly showing up as connected to the Wi-Fi. People park in front of our house and "sniff" and then a few hours later or a day later, we have spoofing, our internet and TV services go down (and the Telus Techs cannot see the redirects - is that the correct term?) we get random strange texts and emails on all of our devices, our vpns won't connect or are constantly going down when they are stable when elsewhere and almost every time we try to reset the router, we are blocked when trying to change admin passwords, Wi-Fi passwords, disabling WPS, reducing our Wi-Fi strength, etc. Telus changed our router last night - brand new one and we already have people parking in front of our house. I have it unplugged right now. The person harassing me/us is my next door neighbour, only a few feet away from us. The police have been involved in many other aspects of his harassment, but don't seem interested in taking on anything technical. We have Telus internet, home phone and Optik TV. We have an Actiontech T300M router and all of our TV boxes are wired, but with a Moka device attached. I only have one connected these days to reduce the risk. Does anyone know if my router can be accessed through the Optik network that is being broadcast or have any suggestions as to how we might secure our network and devices? I would appreciate any suggestions anyone might have - except for "move" because that just isn't an option right now. Thank you!


More...