T3200M MoCA LAN Setup "disconnected"... how to fix so I can use ECB6200 MoCA adapters?

[news]

[wireless]

I have a T3200M and a pair of ECB6200 adapters. I also have three TP-Link Deco M5 units for a whole home mesh system. The main Deco unit is hardwired to the T3200M, and the other two Deco units are wireless. I've disabled the wireless radio on the T3200M so that all wireless connections are to the Deco units. I'm finding that wireless connection speeds are slower than I had hoped (I have internet 300). I would like to use the coax port on the T3200M and the ECB6200 adapters to set up a MoCA backhaul for the Deco units, as they are located near coax outlets.

I don't seem to be getting any internet signal from the coax port on the T3200M. When I open the router admin tool and go to "Advanced Setup" and "MoCA LAN Setup" I see the status as "Disconnected". What can I do to fix this?

I've tried the following:

• Rebooting and resetting the T3200M (no change).
• Connecting the ECB6200 adapters to each other (ethernet and coax) to confirm that all LEDs come on (they do).
• Connecting the ECB6200 adapters to ethernet, and each other, and to a laptop to confirm signal is coming through (it is).
• Connecting an ECB6200 adapter directly to the T3200M by coax to see if the coax LED on the ECB6200 comes on (it doesn't).

In light of the last bullet and the "disconnected" status in the router admin tool, it does seem to be that the coax port on the T3200M isn't doing anything. How can I use the MoCA functionality on the T3200M? Was hoping that I was missing something simple like an "enable" button in the router admin tool, but I've been unsuccessful changing the status from "disconnected" to "connected".

I have a Telus tech coming out this weekend, but if I can resolve the issue before then I can save them a trip and get the MoCA backhaul up and running for the Deco units.

Thanks!


More...