Telus Live Chat not working??

[news]

[wireless]

Hi,

I've been trying to contact Telus via live chat for the past 2 weeks and I get this message every single time.
I've always contacted Telus live chat for the last 2 years, so yes, I am doing everything correctly. This is incredibly frustrating. I managed to call in last Saturday (after waiting for an hour) and the service rep told me he's not sure what happened to live chat. I also ordered Telus wifi extenders 3 weeks ago and I've still not received them. The service rep told me he'll check what's going on and give me a call back within 2 days. Lo and behold, I hear nothing and never receive a call back. It is now Tuesday. And I can bet my wifi extender issue is not being taken care of. Now today, my co-worker was able to log into Live Chat, and I am trying again, and once again, I get the message below:



Did these guys block my account or something? WTF is going on.


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