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Technician who installed the equipment, said the outdoor fiber optic cable had no signal so he couldn't get the job done., now I have no way of knowing how long it will take to fix this problem and I have to continue to use SHAW's network, the valueplan has been terminated and the price has increased by 30% since today. How many days do I have to wait? No way to find out, has anyone else had the same experience?
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