Smart hub constantly cutting in and out

[news]

[wireless]

When playing online games I get constant lag spikes up to 1200+ ping. Seems to be my service. When I run a speed test I'll see it freeze and not work at all. It is not a device on my network using bandwidth as I've tried before with devices disconnected. I don't know what to do. It's been doing this for 2 months straight and has been very fustrating paying a high amount for a service that can't even be used.

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