Cannot access through WAN?

[news]

[wireless]

Hi everyone.

Just wondering if any of you are running any self-hosted service using a personal account?

I have a NAS with NVR and Homeassistant built in. Port-forward, DDNS, and Firewall are all set correctly, and I was able to access everything through WAN. It worked great until last month. Traceroute test shows that the traffic is blocked at 96.1.214.39, which is probably not my problem. So, I asked technical support for help. They told me self-hosted service is "beyond their scope of usage", and can't help with that. And the funny part is that, every time I contact them about this, somebody will fix it for a few days, and then it will happen again.

Unlike a business account, personal user can not open a ticket. Seems like I'm being stucked here. Any suggestion are appreciated, or simply share your experiance with self-hosting.




More...