Telus fibre service location

[news]

[wireless]

Hey guys,
So telus has recently installed fibre in our neighbourhood. Great right? Well i turns out where it enters our house is on the wrong side of the house, across from our furnace/panel room. It enters about half way up the wall in one of our basement bedrooms with no access hatch or anything.
They have come out to do the switch to fibre, and wound up leaving me with just a coil of fibre and said its up to me to get it fished thru to their hook up outside.
Since they just spend last summer trenching around all our houses would it not be up to them to move it to the other side of the house where all our other services come in?
Or am i going to have to tear open my wall and roof just to get it done for them.
I appreciate any and all insight from anyone who may have gone thru this.
Thanks!

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