Can't change address in profile to receive refund

[news]

[wireless]

I've moved to another city and switched to Shaw. I just checked my final Telus bill and because my bill is prepaid there is a nice refund coming to me. The problem is, Telus shut down my account options such as changing my address so now the refund will be mailed to my old address. The only options seems to be to request a call back. Am I missing something?


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