Anyone home?

[news]

[wireless]

I've been trying to get hold of someone, anyone at Telus to pay by bill. It appears no one works there any more or at least they don't want to take my money.

I tried logging on but their wonderful online payment system will NOT take me to my "Home" account, but only my mobility. It will NOT let me change.

I've tried to call 8 times over the past three (3) weeks. Every time the wait time is over an hour so I wait. After 30 - 40 minutes the Telus system just hangs up on me. More over there is NO option to request a call back like there once was.

Is there an email address I can send the payment too?

Seriously, this is truly pathetic service.


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