Discounts not applied.

[news]

[wireless]

It is so weird how Telus did this to me.

Got internet $135 - three mobile lines with data $85 + $55 + $55
I was told that I will get whatever discounts on the internet ( That I got ). For mobility my first bill had no discounts applied. I was told I will get $20 off + $10 for each line, that is a total of $40 on my bill in discount.

When I called the Telus rep told me it will be applied on the second or third month! Not right away. WHAT! I told him that does not make sense, I was told when I get a line I will get these discounts, I can understand that the discounts might be reflected later, but not applied on my first two or three bills???

I asked to escalate, now I am on hold for 2+ hours.

I am willing to pay more now for other providers and not deal with this crap.


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