Random Channels added & Discount removal?

[news]

[wireless]

I was checking my bills and noticed in November my Home Phone discount suddenly got removed so I'm being charged an additional $10 (which was part of the bundle with internet + TV), and a random History 2 channel got added to my plan and no one ever added it

Has anyone had this happen? Is this a regular thing? Like what is this shady tactic of sticking random stuff into your bill and hoping no one notices ?

I used to use Shaw and Telus has been a real headache the past 9 months with hardware issues like providing & charging 1.5Gbps services but their Modem can't receive more than 1 Gbps due to the optical receiver component (white optic box instead of a black one) which I had to find out by referencing the hardware specs (as well as go through 3 Telus technicians to figure out the issue). Gave me a ton of headache cause the extra bandwidth shooting into the box was shooting my ping through the roof and didn't stablize until I downgraded to 1 Gbps but Telus support and tech wouldn't believe that the issue was from their end so I had to suffer (and pay) for 2 weeks of crappy internet ?

/rant

Now I need to call Telus to talk about the hidden charges from my November and December bill... ?

Merry Christmas everyone ?


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