Transfer of Home Landline Telephone Number

[news]

[wireless]

My 93 year old grandfather recently moved 12 km closer into town (Kelowna). As a result, he needed to setup a landline phone at his new house. He wanted to keep his telephone number that he has had for the past 60 years, for which all his friends use. He was told he could not, which I do not understand why not. His previous area code is 250, surrounding businesses at this new house have 250 area codes, and his new number is a 778 area code.

Per CRTC landline to landline numbers can be kept. The fact that surrounding businesses have 250 area codes suggests he is not in a different local calling area that would prevent him from transferring his original 250 area code number.
https://crtc.gc.ca/eng/phone/mobile/num.htm


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