Process for fibre drop

[wireless]

I live in a 5 unit townhouse and there is fibre on the poles in the alley. I’m on the board executive and can speak for the owners.

What’s the right process to have the fibre dropped to the building? I’ve tried Telus.com/stratafibre but it just says “something went wrong”.

I’ve tried https://www.telus.com/en/internet/fi...du_get_started

It accepts the input but i don’t get a confirmation email and it has been 3 weeks with no contact. It feels like it went no where at this point.

Thank you,
Mitch

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