You need to be on your home Wifi and enter admin password to proceed

[news]

[wireless]

Hello, I'm having trouble connecting my Telus boosters onto my home network. My boosters are connected to the network by hardwire for the setup. On the mobile app, when I go to "Network", "Add" (booster), this message comes up, "You need to be on your home Wi-Fi and enter your admin password to proceed. Please ensure you're connected to your Wi-Fi and reopen the app to try again". My cell is connected to my home network. I can see all my home wireless devices on the app. I tried logging out of the app and signing back in. I also tried reinstalling the app. Nothing worked. Any suggestion? Can the boosters be configured through the router: 192.168.1.254 (without going through the mobile app)? Thanks in advance.


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