10G Router, 10G NIC, Cat6A cable on 3X Purefibre plan only getting 1G

[news]

[wireless]

I am pretty new telus subscriber, I was happy to hear they offered 3gig speed.
However I am pretty confident I am only getting 1GBE speed now. How can I verify before contacting support?
According to ookla speedtest I am getting nearly symmetrical 1g up/down.
The equipment supplied by telus has a 10g LAN port which I am using to connect via CAT6A (over about 10meters) to an tplink er8411 router, into SPF+ 10G configured WAN port.
From there I have a system with 10GB NIC connected to another SPF+ 10G configured LAN port. This link is via CAT6 (but the cable is less than 1 meter and so should be in spec to carry 10G)
My account shows 3X plan. But I am getting the following results:

Retrieving speedtest.net configuration...
Testing from TELUS (xxx.xxx.xxx.xxx)...
Retrieving speedtest.net server list...
Selecting best server based on ping...
Hosted by BCNET (Vancouver, BC) [263.44 km]: 3.577 ms
Testing download speed............................................. ...................................
Download: 1035.80 Mbit/s
Testing upload speed............................................. .................................................. .......
Upload: 950.30 Mbit/s




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