$5 monthly discount for home internet bill never worked. I still pay the fu

[news]

[wireless]

Hi Telus folks,

I'm one of your most loyal customers and I don't understand why this never worked?
I signed up for this 2 months ago and I still pay the full amount?

When I contacted the chat support, they just transferred me to a waiting call queue for unknown waiting time?

Who can fix this?

https://forum.telus.com/t5/image/ser...ge?v=v2&px=999


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